Tag : tech support

By Erik Briceno

7 Tips to Help Your IT Tech Support Team Maintain Security for a Remote Workforce

With so many employees working remotely, every business needs a plan for providing those workers with the IT tech support they need to do their jobs. Security concerns should be at the top of that planning list for your remote workforce.

As mobile technology and network infrastructure continue to progress, so do the variety of threats to IT environments and sensitive information. That’s a particular concern when employees work outside the office, whether they’re teleworking or traveling.

While working from home or other remote locations provides numerous benefits for both the employees and the company, it also comes with numerous risks of viruses, malware or hackers. To reduce these potential problems, companies should focus on securing data access rather than the hardware itself – particularly when employees use their own devices.   Read more